Cancellations: Any cancellation within 24 hours prior to departure will be penalized with a 25% of the cost of the service contracted. Cancellations within 12 hours prior to departure will be considered a 'no-show’; therefore no refunds will be made.
 
Baggage: Baggage is carried under passenger's risk, Liability for loos, delay, or damage to baggage is limited to a maximum of USD$ 100, regardless of the value for it's owner, unless a higher value is declared in advance and additional charges are paid. We assume no liability for fragile, valuable or perishable articles.
 
Accidents: Liability for death or personal injuries to passengers is limited to contract conditions with suppliers and insurance coverage subscribe by the company, according to the laws of Costa Rica, in effect at the moment of the accident.