Cancellations: Any cancellation within 24 hours prior to departure will be penalized with a fee of 25% of the cost of the service contracted. Cancellations within 12 hours prior to departure will be considered a 'no-show’ and therefore no refunds will be given. 

Baggage: Baggage is carried at passengers’ risk. Liability for loss, delay, or damage to baggage is limited to a maximum of USD$ 100.00.00, regardless of the value, unless a higher value is declared in advance and additional charges are paid. We assume no liability for fragile, valuable or perishable articles. 

Accidents: Liability for death or personal injuries to passengers is limited to contract conditions with suppliers and insurance coverage subscribed by the company, under Costa Rican law, in effect at the moment of the accident.